Case study

Near miss case study

A regular customer arrived to collect her repeat prescriptions which had been ordered through an app several days previously. This customer was a pharmacist who used to work at the pharmacy and was well known to the staff by her first name. The shop assistant greeted...

Having that difficult conversation

The Council is concerned that some pharmacists are putting the public at risk through an unwillingness to challenge a prescriber when they see a prescription that is inappropriate, unclear or not understood. The Council has dealt with a number of such complaints and...

Requirement to disclose criminal history

The NSW Civil and Administrative Tribunal recently considered a case where a pharmacist failed to advise the Pharmacy Board of Australia that he had been charged with offences punishable by 12 months imprisonment or more, within seven days of being charged by the NSW...

Beware the absentee proprietor

The Pharmacy Board of Australia’s Guidelines for Proprietor Pharmacists provides guidance to owners in relation to their professional responsibilities which is not detailed in the legislation or a registration standard. This includes guidance on how proprietors must...

A case study of what not to do in your pharmacy

In circumstances where a pharmacist or any health practitioner finds themselves experiencing difficulties they should seek immediately help from other health professionals as required. In a recent decision of the NSW Civil and Administrative Tribunal (NCAT) a...