Pharmacy Council of New South Wales

You can make a complaint using our online complaints form (link to page) or by downloading and completing the following from which you can send to us via email or by post.

There are different organisations involved in managing complaints about health practitioners or students. The Health Professional Councils Authority (HPCA) is the right place to make a complaint if you are concerned about a health practitioner in NSW behaving in a way...

You can make a complaint about a registered health practitioner or registered student in NSW.

Information about who can make a complaint and the complainant's rights in the complaint process.

A registered health practitioner or student must give the National Board that registered the practitioner or student written notice of the event within seven days after becoming aware that a relevant (notifiable) event has occurred in relation to the practitioner or...

Conditions are imposed on your registration only when it is necessary to restrict your registration to protect public safety. The conditions may require you to do something or may limit the way you practice. All conditions are specific to each individual case. Usually...

Conduct issues generally relate to behavioural acts or omissions and often go to the question of character. The conduct pathway allows the Council to manage complaints that may constitute unsatisfactory professional conduct or professional misconduct.