We protect the public and manage risk to public health and safety. We help make sure that registered health practitioners in NSW practise safely and competently. You can make a complaint about the health, performance or conduct of a registered health practitioner. We...
There are many different possible outcomes of a complaint, including no action, no further action following a council process, restricting practice, suspension, cancellation, monitoring.
Section 150 of the Health Practitioner Regulation National Law (NSW) gives us the power to suspend or impose conditions on the practitioner’s registration as a temporary measure.
Following the joint assessment, the Health Care Complaints Commission (HCCC) may manage your complaint. You will be told by the HCCC who is dealing with your complaint after the joint assessment.
After we receive your complaint, we will let you know in writing that we have received your complaint. We will also inform the Health Care Complaints Commission.
We manage complaints about the conduct, performance and health of registered health practitioners and students in NSW together with the Health Care Complaints Commission (HCCC). When managing complaints, we ensure that our assessment and decision making processes are...
You can make a complaint using our online complaints form (link to page) or by downloading and completing the following from which you can send to us via email or by post.