Message to proprietors – check your emails before making that call

This year a certificate of registration of pharmacy premises and payment receipt was sent by email following payment of the annual renewal of pharmacy premises registration fee.

Emails were sent to pharmacy email addresses recorded on the Register of Pharmacies.

To assist Council staff, proprietors are asked to search for the email before calling the Council to request a replacement certificate and receipt. The email will have a subject line: Payment receipt and Certificate of Approval  - Annual renewal of pharmacy premises registration

If you are unable to find the email, please send your request to . In your email please include the pharmacy name and registration number.  

Following these simple steps will greatly assist staff to better manage the volume of work at this difficult time.