Where do I submit my pharmacy application?

Completed pharmacy application forms along with supporting documents should be submitted electronically by email to HPCA-PharmacyCouncil@health.nsw.gov.au.  Please clearly title each attachment; for example: lease, partnership agreement. This will greatly assist us to identify the documents and assess your application.

What happens after I submit my application?

We will send you an acknowledgment email confirming receipt within 2 working days of receiving your application.

How long will it take to approve my application?

Only complete and compliant applications will be considered for approval. All documents submitted as part of your application will be reviewed for compliance with the Health Practitioner Regulation National Law (NSW). The majority of complete and compliant applications will be approved within 10 business days. Applications that include commercial agreements, such as franchise and buyer group agreements, may take longer to assess.

An application that is incomplete or non-compliant will take longer to assess and may need to be referred to a Council meeting for consideration. To avoid delay, applicants should ensure their application is complete and compliant and that all required documentation is provided in the correct format at the time of lodgement.

Where can I find the forms?

Pharmacy forms are available on the Council’s website.

Where can I find more information to help in completing the forms?

Please refer to The Guide, also available on the website, for help in completing the forms and calculating the fee payable. The services of a lawyer, accountant or pharmacy broker may also assist.